Frequently Asked Questions (FAQ)
Answers about donating, claiming and receiving surplus food on LftOvr.
For businesses
What is LftOvr?
A California platform that connects businesses that have surplus food with nearby food banks, charities and families.
What food can I donate?
Food that is safe to eat, in four types: cold (keep refrigerated), frozen, shelf-stable and hot. Describe it accurately. Each donation has a best-by date, and you can list allergens so recipients can decide.
Do I get a receipt?
Yes, once the pickup is marked complete. Ask your tax advisor how donations apply to your taxes.
Does LftOvr help with SB 1383?
It saves a record of each donation to support your recordkeeping. It does not replace written agreements and does not guarantee compliance. See our SB 1383 page.
Can I donate from multiple locations?
Yes. Multi-location support lets you manage each store under one account and is part of our partner plan. Contact us for current pricing.
Is it free?
Posting donations, receipts and records are free. Some advanced features, such as multiple locations and recurring donations, are part of a partner plan. Contact us for current pricing.
How fast can I start?
Create an account and tell us about your business. We review each new organization, and then your first post takes minutes.
For charities
Is LftOvr free for food organizations?
Yes.
How do I get approved?
Sign up and tell us about your organization. We review each one so donors know who is picking up their food.
What if I can’t make a pickup?
Cancel the claim as early as you can so someone else can take it.
Can I post a distribution event?
Yes, from your dashboard.
Para particulares y familias
Who can get food?
If you need food and live in California, you can sign up. We ask for your ZIP code so we can show you food nearby.
Does it cost anything?
No. LftOvr is free for individuals and families.
What happens if I miss a pickup?
The food is lost for others. After three missed pickups, instant claiming is paused and you’ll send requests for approval instead.
How do I find an event?
Log in and open Distribution Events to see events near you and RSVP.
General
Where does LftOvr operate?
LftOvr is built for California. Sign up and you’ll see donations near your ZIP code.
How do I get help?
Use the Help button in the app, or contact us from the Contact page. We will reply within two business days.
